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Using Twitter effectively
Twitter is a strong tool for today’s marketers. Good marketing relies on sharing the right message with the right people at the right time. Twitter often provides the perfect space for these connections. In this article, we will look at how to make the most of Twitter. Do you know how to use Twitter? If not, keep reading. Want to boost your Twitter skills? Stay with us. If you just want to see Twitter analytics, type your question in the box below.
In particular, Twitter has huge benefits when it comes to marketing, sales and support. If you’re not strategic about what you’re doing then you can end up wasting valuable time. Also resources messing around on Twitter with no end goal in mind. Tweet Binder has proven to be a great tool to analyze Twitter effectively. Not only it is a great hashtag counter but it is also one of the best alternatives to Topsy com.
How to do Twitter marketing
The good news is that used correctly, Twitter just works, acting as an effective way to provide customer service while marketing your product and helping to spread the word about your business as a whole. So, ask yourself how do you use Twitter for marketing; if you learn how to use Twitter effectively. That’s because there’s such a vast audience for you to reach out to. It is not just a platform for teens, either – in fact, teens are less likely to use it than journalists, politicians and other professionals.
That’s why we’ve created this article sharing the most effective ways of using Twitter for marketing, sales, support and more.
Effective ways to use Twitter search for marketing, sales and support
Twitter Marketing strategy
A successful Twitter marketing strategy revolves around understanding your audience, engaging in meaningful conversations, and optimizing content performance. Tools like Tweet Binder and Audiense Connect are invaluable for enhancing these strategies. They provide detailed insights into audience behavior and engagement metrics.
For instance, Tweet Binder offers powerful analytics that allow brands to track hashtags, monitor campaign performance, and identify top influencers. By using Tweet Binder, marketers can measure the impact of their Twitter marketing campaigns, ensuring they reach the right audience and gain valuable insights on what type of content drives the most engagement. This is crucial for brands looking to build stronger connections with their followers and boost visibility.
Meanwhile, Audiense Connect complements these efforts by delivering deep audience segmentation and community analysis. Through Audiense Connect, brands can identify key audience personas, allowing them to tailor content and interactions for higher relevance. It helps brands build and nurture Twitter communities, enhancing the effectiveness of their Twitter marketing campaigns by delivering hyper-targeted content based on audience preferences and behaviors.
Twitter search for Marketing
One of the most important uses of Twitter is as a marketing tool, and this is made possible thanks to the power of advanced Twitter search. By carefully selecting keywords and setting up Twitter searches, you can monitor and explore conversations around business keywords and industry hashtags.
If you’re able to identify these conversations, you can jump in by posting a reply, but make sure that you don’t come across as overly sales. Instead, you need to find ways to add value or to offer a solution. Twitter can also be useful when it comes to content marketing, allowing you to explore opportunities for guest posts and collaboration.
While you’re at it, it’s a good idea to see what topics have got people talking. You can even find and identify the most popular Twitter accounts on any given topic so that you can follow their content, interact with them and start developing an ongoing relationship with them. Writing the most effective tweets shouldn’t be the only purpose of our Twitter strategy.
And of course, it’s also the perfect social networking platform for influencer marketing. As a brand, you can start to follow and interact with the influencers you want to target and even reach out to them directly through Twitter. Better still, if you’re able to encourage them to @mention you or to use a branded hashtag, it can drastically improve exposure and help lead to new followers and long-term Twitter engagement. One of the things that drive a lot of attention to a campaign is Twitter maps.
Twitter and customer support
Offering customer support on Twitter isn’t just a no-brainer: it’s what people have come to expect of you. The most obvious way of using Twitter to offer customer support is to answer people’s questions. You can search for @mentions and uses of the brand’s hashtag to pick up on these messages and then you can amplify any positive feedback and respond to any feedback.
You can also use Twitter’s advanced search as a way to gather information on your customers’ needs and wants. By identifying what it is that they need, you can find a way to cater to it throughout the services you offer – or even to develop new services. Advanced search can also be useful to identify customer service requests. In fact, only 3% of customers tag brands directly when they complain. Or even to find out the most retweeted tweet of a hashtag.
Identifying these dissatisfied customers and helping to correct their problems will enable you to turn brand detractors into brand advocates. After all, just because they’re unhappy when they’re experiencing a problem, it doesn’t mean that they’re going to continue to be unhappy if you’re able to make things better. Given enough time, simply carrying out customer service via Twitter can have a big impact on the way that people perceive your brand as a whole.
Twitter, a platform for sales
Twitter is a great way to go about sales prospecting because it’s so easy to find potential customers. You can simply look for people tweeting questions like, “Can anyone recommend a [your industry] service?” While we’ve been talking about marketing and customer support, if you do those correctly, the sales will follow automatically. And by learning how to use Twitter effectively you can impress also your bosses by the way.
For example, if you offer an affordable assignment writing service, you can use Twitter searches to identify people who are struggling to get their work finished. You can start by reaching out to them with a link to a checklist or a tutorial that will help them to do the work themselves. Knowing that if they do decide they need some help, you’ll be the first people they turn to. Also, if you want to sell more you will need to know how much your Twitter account is worth and compare this metric with your competitors.
Remember that Twitter can be a decent source of both direct and indirect leads. Don’t focus too hard on trying to score a direct sale with every tweet that you post. All of those marketing leads that you’re making can also become sales opportunities at a given time, so it can be a good idea to integrate Twitter activity within your CRM system if you’re using one. A good knowledge and use of sales prospecting tools can also contribute to your sales to rise dramatically. Also, remember to set a Twitter follower tracker within your system to keep an eye on any increase or drop of followers.
In summary: trust Twitter for Marketing Strategies
The good news is that with over 300 million monthly active users, the size of your potential target audience is through the roof. The world of Twitter analytics is endless. With Tweet Binder, you will get a wide range of Twitter stats about any Twitter trending hashtag. If you want to know what’s the tweetreach of a term or a Twitter account, Tweet Binder is your place.
Javier is the founder and CEO at TweetBinder. With more than 10 years of experience in Twitter Analytics space, he is on the mission to build best-in-class Twitter marketing tools helping X community to thrive.